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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brittany Hall

April 4, 2025

5  out of  5
rating by Brittany Hall
"Josh was respectfully persistent with me! Exactly what I needed to make the switch! He offered me his honest advise and was able to save me a ton of money all while adding additional policies for my family! Thank you, Josh Burnham!!!!!"
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Nichole Yerian

April 1, 2025

5  out of  5
rating by Nichole Yerian
"Great customer service"
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John Little

January 25, 2025

5  out of  5
rating by John Little
"KeAnn was very helpful and made sure our needs were met in a fast and efficient manner!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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LaDonna Little

January 25, 2025

5  out of  5
rating by LaDonna Little
"I had an excellent experience with the State Farm agency, particularly with KeAnn Wilson. She is incredibly personable and professional, making the entire process smooth and stress-free. KeAnn took the time to explain all my options in detail and ensured I felt confident about my decisions. Her attention to detail and genuine care for her clients truly set her apart. I highly recommend this agency and especially KeAnn for anyone looking for top-notch service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Doug H

December 21, 2024

5  out of  5
rating by Doug H
"Keann is thorough and efficient."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Travis Harris

December 18, 2024

5  out of  5
rating by Travis Harris
"I want to give a huge shoutout to Agent Jana Della Flores with State Farm for her amazing help and professionalism! My car’s transmission went out, and she took the time to review my policy and help me adjust it since there’s no point in paying for full coverage on a car I can’t drive. She not only saved me money but made the process smooth and stress-free. It’s rare to find someone so kind, knowledgeable, and willing to go the extra mile for their clients. Thank you, Jana—you’re a lifesaver!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Happy Holidays, Jana"
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joan pettibone

December 12, 2024

5  out of  5
rating by joan pettibone
"Wonderful service and quick response. Insurance you can count on"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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TETTEH SAMPSON

December 2, 2024

5  out of  5
rating by TETTEH SAMPSON
"Josh and her team received me well. She took her time to explain into detail all I needed to know about my auto and rent insurance. They have much patience for their clients and I really appreciate that. I recommend this place to all auto and or house owners to take their insurance here."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Sincerely, Jana"
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Eddy Noel

November 12, 2024

5  out of  5
rating by Eddy Noel
"Spoke to Josh and He provided and excellent Customer service. He help me all the way through"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Jana"
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Adriana Osburn

October 29, 2024

5  out of  5
rating by Adriana Osburn
"This location is one of the best insurance offices that I have ever dealt with, truly! Annie and some others have always been a great help. I always leave with such a positive experience. Feeling ‘in the know’ about everything is so important and they even provide additional information about money saving alternatives that I did not/might not have known about. So cheerful and not afraid to do extra work!!"
We responded:
"Thank you so much for your kind words. We look forward to working with you for many years to come."
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Drunkguy _

October 10, 2024

5  out of  5
rating by Drunkguy _
"Jana DellaFlora team thru state farm has been great to have. Will not use anyone else ."
We responded:
"Thank you so much for your positive review. We sincerely appreciate it. Jana"
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brian king

October 7, 2024

5  out of  5
rating by brian king
"I’ve been a customer with State Farm and Jana DellaFlora for several years now and ive had nothing but the best experience with them. The ladies she has working in her office are very helpful and they put a smile on my face after every conversation. Thank you Jana and the ladies that work in the office. Give the 4 legged fur baby a rub on the head for me."
We responded:
"Thank you so much for being with our State Farm family. We truly appreciate your business and look forward to many years together! Lola also thanks you :) All the Best! Jana"
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Joshua W

September 19, 2024

5  out of  5
rating by Joshua W
"Josh was very helpful with giving me an apples-to-apples quote, explaining aspects of the policy, as well as showing me where I could increase my coverage while still paying less than I was with my previous provider. Great overall experience!"
We responded:
"Thank you so much for your kind words. We look forward to working with you for many years to come. "
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Leslie Daniels

September 6, 2024

5  out of  5
rating by Leslie Daniels
"State Farm agent, Jana DellaFlora, has been my agent for more than thirteen years. During that time, she has witnessed many joyous milestones alongside our family, including unexpected events. Some events occur suddenly and bring forth unimaginable challenges to normal daily living, which can be difficult to manage without an experienced team to guide you each step of the way to wholeness again. Having a reputable insurance agent, like Jana and her team, who are knowledgeable about ways to help you plan for the best and protect against the worst possible scenarios, brings great comfort to their customers. When you need a team you can trust to attentively listen to your needs and offer timely advice and products regarding all stages of life and loss consider State Farm agent, Jana DellaFlora. They are who we rely upon when making plans for our loved ones and peace of mind. State Farm is a partnership we are proud to share with four generations of our family!"
We responded:
"Leslie, I don't know what to say but I can't thank you enough for your wonderful review. It means a lot to us in knowing you value our relationship as much as we value you and your family. We just can't begin to thank your continued support in our small business. Jana"
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Taina Miranda

August 28, 2024

5  out of  5
rating by Taina Miranda
"I have to say I have had a great experience with KeAnn. She listens, she is understanding. She really tries to help you. She has great customer service. I love working with her."
We responded:
"Thank you, Taina! We really appreciate your kind words and hope that we will have a long relationship being of service to you. Jana"
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Rico Richardson

August 7, 2024

5  out of  5
rating by Rico Richardson
"Wonderful experience during my claim process thanks to Annie and the others over at Jana’s office. Very responsive when issues were raised and felt as if this agency really was on my side. Would highly recommend Annie and her team to my friends and family. Thanks again !"
We responded:
"Thank you so much for your positive review. We truly appreciate you!"
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Peter Burgo

July 26, 2024

5  out of  5
rating by Peter Burgo
"We were saddened to have moved from Ohio and no longer able to enjoy working with Jana Dellaflora and her State Farm team. We will truly miss the exceptional, personalized customer service we received--which, these days, seems harder and harder to come by in the industry."
We responded:
"Thank you so much for your lovely words. We will certainly miss you and appreciate the time we had together. Thanks again! Jana"
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Martha Wood

June 25, 2024

5  out of  5
rating by Martha Wood
"This State Farm is outstanding. Annie provides excellent service. Everybody that works there are really good at their job. And no robots!!!!"
We responded:
"Thank you so much for your kind remarks. We truly appreciate great neighbors like you. Jana"
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James Wright

June 6, 2024

5  out of  5
rating by James Wright
"I recently had a very complicated issue regarding my vehicle being involved in a wreck, there were about 100 different moving parts to this issue, not to mention a 3rd party vendor that was very uncooperative, and Annie at Jana DellaFloras office absolutely went above and beyond to get this issue resolved with 100 percent satisfaction. Not only did she deal with all parties involved, from the tow company, storage yard, transport vendor, claims specialists, and customer care reps, Annie also checked in with me every couple of days, whether there was news or progress to report or not, she just checked in to tell me she was still on it. I couldn't be happier or more impressed with Annie's hard work and always friendly and upbeat attitude. Her attention to detail is second to none, and without her this issue never would have gotten straightened out. Thank you Annie, and Jana's entire office, I have been a customer there for over a decade, and will be there for a long time more, thanks again!!"
We responded:
"Thank you so much for your review. I appreciate it more than you know. It's nice to hear when things go right and we couldn't be more proud of Annie. Thank you for taking the time to submit this review and for your patience with a difficult situation. Jana"
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Sierra Byas

May 17, 2024

5  out of  5
rating by Sierra Byas
"Josh has been a great help in setting up a new policy for our auto, renters, and personal property. It was a very easy experience and we our bill was cut in half."
We responded:
"Thank you for your kind words. We appreciate your business and look forward to serving you for many years to come. Thanks again! Jana"
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Elijah M

April 29, 2024

5  out of  5
rating by Elijah M
"Excellent service from Josh just got a great life insurance policy and great health."
We responded:
"Thank you Elijah. We are so fortunate to have Josh on our team. I'm glad you found value in applying for the life insurance and supplemental health insurance. We are so happy to have you in our State Farm family."
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Kathy Armstrong

April 19, 2024

5  out of  5
rating by Kathy Armstrong
"Always proactive on my insurance needs and wants."
We responded:
"Thank you so much for your kind words. Its a pleasure working with great people like you. "
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Tyler

April 5, 2024

5  out of  5
rating by Tyler
"I needed insurances transferred over in my name and what I thought would be a time consuming and stressful process, turned out to be very quick and simple thanks to the help of KeAnn. I'm very pleased with how the process went and I'm looking forward to my future encounters with State Farm to be the same."
We responded:
"Thank you so much for your kind words, Tyler. We truly appreciate your business and look forward to serving your auto insurance needs well into the future!"
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Melissa Ross

April 4, 2024

5  out of  5
rating by Melissa Ross
"Great customer service and prompt response when needed."
We responded:
"Thank you so much for your review, Melissa. We really appreciate it. "
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K S

April 3, 2024

5  out of  5
rating by K S
"Easiest way to buy insurance! I let Josh know I wouldn’t be available by phone very often due to my job, so he went through everything with me by email. Answered every question I threw his way. I was with GEICO since I was 18 years old and they just kept increasing my rate for no reason and then I bought a brand new car and the rate was outrageous. I bundled renters and car insurance with State Farm easily and hope to be with them for a long time! Thank you!!!"
We responded:
"Thanks so much K for your awesome review. We really appreciate having great clients like you. We will do everything we can to make sure you are well taken care of. Thanks again! Jana"