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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Barry Poellintz

July 31, 2025

5  out of  5
rating by Barry Poellintz
"I'M VERY THANKFUL TO WORK WITH UR TEAM. BP"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ed Lawson

July 30, 2025

5  out of  5
rating by Ed Lawson
"I have been using Jana DellaFlora State Farm Insurance Company for my home, Auto’s, Boat, Camper, and side x side! They are great to work with always answering questions when needed, responding as soon as possible when needed…I specifically deal with agent Josh Burhnam, and I cannot recommend him enough!!! Very helpful with information that I didn’t think of…and whenever Josh hasn’t been available other office personnel has been very helpful as well! I highly recommend this insurance company! Very helpful, professional, and friendly!!! Ed Lawson"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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John Evans

July 30, 2025

5  out of  5
rating by John Evans
"Nice quick simple process.detail and straight to the point. 5/5"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Patty Lehman

July 22, 2025

5  out of  5
rating by Patty Lehman
"I started to write a review and my battery died so I am not sure if posted or not. I have been with the same insurance company for 15 years and received better coverage at about the same price.Josh is so friendly, knowledge and efficient I highly recommend state farm"
We responded:
"Thank you, Patty, for your kind words. We are so happy you were pleased. We are always here to help"
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Ruby Nevarez

July 22, 2025

5  out of  5
rating by Ruby Nevarez
"I’ve been with State Farm for a couple months now maybe even a year not really sure but I started off with liability and it was quick and easy to get it but I recently made my first purchase on a car and it was outside office ours, Olivia and Josh did their best leading me into the right direction to have it insured and I did, I was able to get in contact with support and it was a super easy process. Spoke with Josh this morning and he followed up to see if the car was able to get covered and he also answered general questions I had."
We responded:
"Thank you, Ruby, for your kind words. We sincerely appreciate your positive review. "
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Gabrielle Gulan

July 2, 2025

5  out of  5
rating by Gabrielle Gulan
"Josh has been incredibly helpful with our move back to Columbus. I have had a lot on my plate, and he really took care of so many things to keep me stress free. On top of emails, updating policies, and reaching out to make sure we were all set. A great representative to work with and look forward to a continued relationship with him! Thanks Josh!"
We responded:
"Thank you, Gabrielle, for your kind words. We are very appreciate of your business and hope to have many years to come servicing your insurance needs."
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Hillary Falter

June 10, 2025

5  out of  5
rating by Hillary Falter
"Josh at State Farm was personable, friendly, and informative. Made switching over easy!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Natalie Storts

June 4, 2025

5  out of  5
rating by Natalie Storts
"They were very timely throughout the process of applying for insurance and explained everything well. Highly recommend them!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Paa Kwasi Agyemang

May 15, 2025

5  out of  5
rating by Paa Kwasi Agyemang
"Agent was nice and supportive"
We responded:
"Thank you very much for your wonderful review. We look forward to taking great care of you and your family."
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Brittany Hall

April 4, 2025

5  out of  5
rating by Brittany Hall
"Josh was respectfully persistent with me! Exactly what I needed to make the switch! He offered me his honest advise and was able to save me a ton of money all while adding additional policies for my family! Thank you, Josh Burnham!!!!!"
We responded:
"Thank you, Brittany, for your positive review. We are always here to help. Jana"
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Nichole Yerian

April 1, 2025

5  out of  5
rating by Nichole Yerian
"Great customer service"
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John Little

January 25, 2025

5  out of  5
rating by John Little
"KeAnn was very helpful and made sure our needs were met in a fast and efficient manner!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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LaDonna Little

January 25, 2025

5  out of  5
rating by LaDonna Little
"I had an excellent experience with the State Farm agency, particularly with KeAnn Wilson. She is incredibly personable and professional, making the entire process smooth and stress-free. KeAnn took the time to explain all my options in detail and ensured I felt confident about my decisions. Her attention to detail and genuine care for her clients truly set her apart. I highly recommend this agency and especially KeAnn for anyone looking for top-notch service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Doug H

December 21, 2024

5  out of  5
rating by Doug H
"Keann is thorough and efficient."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Travis Harris

December 18, 2024

5  out of  5
rating by Travis Harris
"I want to give a huge shoutout to Agent Jana Della Flores with State Farm for her amazing help and professionalism! My car’s transmission went out, and she took the time to review my policy and help me adjust it since there’s no point in paying for full coverage on a car I can’t drive. She not only saved me money but made the process smooth and stress-free. It’s rare to find someone so kind, knowledgeable, and willing to go the extra mile for their clients. Thank you, Jana—you’re a lifesaver!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Happy Holidays, Jana"
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joan pettibone

December 12, 2024

5  out of  5
rating by joan pettibone
"Wonderful service and quick response. Insurance you can count on"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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TETTEH SAMPSON

December 2, 2024

5  out of  5
rating by TETTEH SAMPSON
"Josh and her team received me well. She took her time to explain into detail all I needed to know about my auto and rent insurance. They have much patience for their clients and I really appreciate that. I recommend this place to all auto and or house owners to take their insurance here."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Sincerely, Jana"
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Eddy Noel

November 12, 2024

5  out of  5
rating by Eddy Noel
"Spoke to Josh and He provided and excellent Customer service. He help me all the way through"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Jana"
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Adriana Osburn

October 29, 2024

5  out of  5
rating by Adriana Osburn
"This location is one of the best insurance offices that I have ever dealt with, truly! Annie and some others have always been a great help. I always leave with such a positive experience. Feeling ‘in the know’ about everything is so important and they even provide additional information about money saving alternatives that I did not/might not have known about. So cheerful and not afraid to do extra work!!"
We responded:
"Thank you so much for your kind words. We look forward to working with you for many years to come."
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Drunkguy _

October 10, 2024

5  out of  5
rating by Drunkguy _
"Jana DellaFlora team thru state farm has been great to have. Will not use anyone else ."
We responded:
"Thank you so much for your positive review. We sincerely appreciate it. Jana"
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brian king

October 7, 2024

5  out of  5
rating by brian king
"I’ve been a customer with State Farm and Jana DellaFlora for several years now and ive had nothing but the best experience with them. The ladies she has working in her office are very helpful and they put a smile on my face after every conversation. Thank you Jana and the ladies that work in the office. Give the 4 legged fur baby a rub on the head for me."
We responded:
"Thank you so much for being with our State Farm family. We truly appreciate your business and look forward to many years together! Lola also thanks you :) All the Best! Jana"
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Joshua W

September 19, 2024

5  out of  5
rating by Joshua W
"Josh was very helpful with giving me an apples-to-apples quote, explaining aspects of the policy, as well as showing me where I could increase my coverage while still paying less than I was with my previous provider. Great overall experience!"
We responded:
"Thank you so much for your kind words. We look forward to working with you for many years to come. "
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Leslie Daniels

September 6, 2024

5  out of  5
rating by Leslie Daniels
"State Farm agent, Jana DellaFlora, has been my agent for more than thirteen years. During that time, she has witnessed many joyous milestones alongside our family, including unexpected events. Some events occur suddenly and bring forth unimaginable challenges to normal daily living, which can be difficult to manage without an experienced team to guide you each step of the way to wholeness again. Having a reputable insurance agent, like Jana and her team, who are knowledgeable about ways to help you plan for the best and protect against the worst possible scenarios, brings great comfort to their customers. When you need a team you can trust to attentively listen to your needs and offer timely advice and products regarding all stages of life and loss consider State Farm agent, Jana DellaFlora. They are who we rely upon when making plans for our loved ones and peace of mind. State Farm is a partnership we are proud to share with four generations of our family!"
We responded:
"Leslie, I don't know what to say but I can't thank you enough for your wonderful review. It means a lot to us in knowing you value our relationship as much as we value you and your family. We just can't begin to thank your continued support in our small business. Jana"
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Taina Miranda

August 28, 2024

5  out of  5
rating by Taina Miranda
"I have to say I have had a great experience with KeAnn. She listens, she is understanding. She really tries to help you. She has great customer service. I love working with her."
We responded:
"Thank you, Taina! We really appreciate your kind words and hope that we will have a long relationship being of service to you. Jana"
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Rico Richardson

August 7, 2024

5  out of  5
rating by Rico Richardson
"Wonderful experience during my claim process thanks to Annie and the others over at Jana’s office. Very responsive when issues were raised and felt as if this agency really was on my side. Would highly recommend Annie and her team to my friends and family. Thanks again !"
We responded:
"Thank you so much for your positive review. We truly appreciate you!"